FAQs

What services does Infinity Regenerative and Neuropathy Center offer?

We offer two core areas of care: specialized Neuropathy Treatment using a clinically proven, FDA-cleared protocol, and full-service Family Practice for patients of all ages. Our neuropathy services focus on nerve pain relief and regeneration, while our family practice covers everything from annual physicals and preventive care to chronic disease management and sick visits.

Where is Infinity Regenerative and Neuropathy Center located?

We are located at 4700 Dexter Drive, Suite 400, Plano, TX 75093. We serve patients throughout Plano and the surrounding communities in the Dallas-Fort Worth area. Call (469) 209-8100 for directions or to schedule an appointment.

What are your office hours?

Our office is open Monday through Thursday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, and Friday from 8:00 AM to 12:00 PM. We are closed on Saturdays and Sundays. Call (469) 209-8100 during business hours to schedule your visit.

Do you accept Medicare?

Yes. Infinity Regenerative and Neuropathy Center proudly accepts Medicare. Our neuropathy treatment protocol is covered by Medicare, making advanced nerve pain care accessible to our senior patients. We also accept most major commercial insurance plans. Visit our Insurance & Payment Information page for the full list.

How do I become a new patient?

Becoming a new patient is simple — just call us at (469) 209-8100 or use our online appointment request tool to schedule your first visit. Please bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records. Visit our New Patients page for more details.

What is peripheral neuropathy and how is it treated?

Peripheral neuropathy is damage to the nerves outside the brain and spinal cord, commonly causing burning, tingling, numbness, or weakness in the hands and feet. At Infinity Regenerative and Neuropathy Center, we treat peripheral neuropathy with a non-surgical, medication-free protocol that combines a local anesthetic with Electronic Cell Signaling Treatment (EST) to relieve pain and regenerate damaged nerves. Learn more on our Neuropathy Treatment page.

Can diabetes cause neuropathy?

Yes. Diabetes is the most common cause of peripheral neuropathy. Chronically elevated blood sugar damages the peripheral nerves over time, especially in the feet and lower legs. If you have diabetes and are experiencing tingling, numbness, or pain in your extremities, contact Infinity Regenerative and Neuropathy Center at (469) 209-8100 to schedule an evaluation as soon as possible.

Is neuropathy treatment painful?

Our neuropathy treatment protocol is designed to reduce pain — not cause it. The combination of a local anesthetic and Electronic Cell Signaling Treatment (EST) is well-tolerated by the vast majority of patients. Many patients actually experience relief from their chronic discomfort during and after treatment sessions.

Do you offer same-day appointments?

Same-day appointments are available when scheduling allows. If you’re experiencing an acute illness or unexpected symptoms and need to be seen quickly, call (469) 209-8100 as early in the day as possible and we’ll do our best to accommodate you.

What is family practice and who can benefit from it?

Family practice is a primary care specialty that provides comprehensive medical care for individuals and families of all ages — from children to seniors. At Infinity Regenerative and Neuropathy Center in Plano, TX , our family practice services include annual wellness visits, preventive screenings, chronic disease management, sick visits, and prescription management. Learn more on our Family Practice page.

Do I need a referral to see a provider at your clinic?

In most cases, no referral is required to schedule a visit. However, certain insurance plans may require a referral for specialist services. We recommend checking with your insurance company before your visit, or calling us at (469) 209-8100 and we’ll help clarify any requirements.

Who are the providers at Infinity Regenerative and Neuropathy Center?

Our clinical team includes highly trained nurse practitioners with specialized experience in neuropathy and family medicine. Our providers include Kriti Khati, APRN FNP-C, and Ambika Mishra, FNP-C. To learn more about our team, visit the Meet Our Providers page.

Do you treat conditions other than neuropathy?

Yes. In addition to our specialized neuropathy treatment, our Family Practice covers a broad range of health concerns including high blood pressure, diabetes management, high cholesterol, respiratory infections, skin conditions, thyroid disorders, joint pain, and more.

How do I know if I have neuropathy?

Common symptoms of neuropathy include burning, tingling, or numbness in the feet and hands; sharp or shooting pain in the legs; difficulty walking or maintaining balance; muscle weakness; and sensitivity to touch. If you’re experiencing any of these symptoms, call (469) 209-8100 to schedule an evaluation at Infinity Regenerative and Neuropathy Center in Plano, TX.

How can I contact Infinity Regenerative and Neuropathy Center?

You can reach us by phone at (469) 209-8100, or visit us in person at 4700 Dexter Drive, Suite 400, Plano, TX 75093. You can also request an appointment online through our website. Our friendly staff is happy to answer any questions you may have.